With everything moving online these days, the rise of online telephony is hardly surprising. Of course, for some, this advancement will never replace traditional phone numbers. Yet, modern mobile telephony offers numerous advantages for both businesses and individuals.

At Octopush, we invite you to explore this guide to learn how you can leverage online telephony. From how it works to its key benefits, let us break it all down for you.

What is online telephony?

Most often, online telephony is associated with virtual numbers, which are numbers not tied to a physical landline. The very concept of digital telephony is the redirection of calls and SMS to a multitude of devices, including smartphones, landlines, computers, and much more.

The online telephony service offered by Octopush

As you research online, you will quickly notice that the definition of online telephony and virtual numbers varies from one provider to another.

For example, at Octopush, while the concept of online telephony remains the same, our application is unique. Instead of offering virtual numbers for voice calls, we specialize in SMS messaging. These messages are delivered directly to your chosen audience, ensuring an open rate of over 98%. This practice allows you to provide highly effective conversational service to your customers, partners, and all your key stakeholders.

In short, at Octopush, we offer virtual number rentals so you can enjoy the benefits of online telephony. Please note, however, that we are considering expanding our digital telephony services in the near future.

What are the benefits of using Octopush’s online telephony service?

By choosing Octopush’s online telephony service, you can enjoy numerous advantages.

Streamlined communication and better customer cohesion

As a business, you have a duty to maintain an excellent relationship with your customers. To do this, you must ensure fluid communication. This is why obtaining virtual numbers from Octopush is essential.

Why? Because at Octopush, you can facilitate instant SMS discussions through our unique platform. Simple to use, communicating with your customers via this platform will become a genuine pleasure.

Furthermore, please note that all our virtual numbers are local. When you sign up for our mobile telephony service, you simply choose the location you need to obtain your virtual number. Whether you are looking for a virtual number in France or other European countries like the UK, Switzerland, or Germany, our 33 available locations ensure you won't have any issues. We even cover often-inaccessible countries like Canada and the USA. Thanks to us, you can enjoy the fluidity of local communication in any destination of your choice.

Building greater customer trust with local numbers

What makes virtual numbers and online telephony so interesting is that they significantly increase customer trust. As a reminder, we provide local numbers from 33 different countries. This is a major advantage because receiving a call from a local number is much more reassuring. Conversely, foreign phone numbers are often associated with scams and fraud. That is why it is in your best interest to choose the right location with Octopush.

Much better protection for your privacy

Online telephony is also an infallible way to protect your privacy. It is not uncommon for the use of standard mobile numbers to blur the lines between your private and professional life. That is why, at Octopush, we make it a point of honor to ensure that this separation is maintained.

In this way, a virtual number allows you to easily mask your personal phone numbers, all while ensuring your customers receive the best possible service.

Choose and rent your virtual numbers from Octopush based on your needs

At Octopush, we provide you with an unlimited number of virtual numbers. You can rent as many as you like, all managed from a single account.

Furthermore, you can easily and quickly manage all these virtual numbers directly from your company's application via our SMS API or from your client dashboard. Once you've signed up, simply select the location for the numbers you need and choose the plans that interest you on the Octopush platform—it's as simple as that.