For a business, using a virtual number can truly revolutionize communication. Hosted in the cloud, virtual mobile telephony offers several advantages, building on the many benefits already provided by traditional telephony. It combines the advantages of new technologies, the internet, and technical advancements to create and strengthen ties with your clientele.

But what are these advantages, really? And where can you get virtual numbers ? Octopush answers these questions right away in this comprehensive guide.

Buying a virtual phone number: Why does your business need one?

As mentioned earlier, there is no shortage of advantages to using virtual numbers, especially for businesses.

To internationalize your business operations

If you are aiming to conquer international markets, virtual phone numbers can be your best asset. Today, more and more companies are looking to go global. To capture the attention of partners and clients, these companies use every possible means, including telephony—one of the most effective communication channels for contacting third parties directly.

Of course, to inspire more trust in these third parties, having a local virtual number is essential. This is why purchasing virtual phone numbers allows your business to expand worldwide. At Octopush, when you order your virtual number, you can choose from 33 different locations. Depending on your needs, you can rent as many virtual numbers as you like, whether you are based in France, anywhere in Europe, or even in Canada.

To be more attractive to your customers

Using virtual numbers can also help your business benefit from a local image, which inspires more trust in your customers and, consequently, attracts more of them. Receiving an SMS from a local virtual number feels more secure than receiving one from an international number (from a different location).

Furthermore, to project an image of reliability, it is advisable to promote a single contact number to your audience. You can easily do this, as a virtual phone number allows you to route calls and SMS to multiple devices, enabling you to answer several calls at once. This is a capability your customers will certainly appreciate, and it significantly reduces wait times for calls and SMS.

For better business organization

If there is one thing that clutters a business office, it is the hundreds of telephone wires lying around. Even today, many companies still use private branch exchanges (PBX)—wired communication systems with call routing, extensions, and voicemail.

Fortunately, by purchasing a virtual number, these are no longer necessary. A virtual number eliminates the need for a separate business phone line. So, say goodbye to physical extensions and hello to modern technology.

To ensure better customer service

For a business to thrive, it is important to pay attention to customer service. It is great to make sales, but it is just as important to retain customers. That is why a company's customer service must be efficient and responsive.

With a virtual number, you’ll never miss a customer call again. Boost your productivity and performance while ensuring your entire team is reachable from anywhere, ultimately strengthening your customer relationships.

In short, interacting with your customers becomes incredibly easy. Especially when you choose Octopush, which provides an ergonomic, responsive, and customizable communication interface. As a bonus, you get an SMS API and software that is easy to install, available in multiple languages, and integrable with all your applications, websites, and online stores.

Where can I buy a virtual phone number for my business?

Getting one or more virtual numbers in France is extremely easy. In just a few clicks, you can find over a dozen providers. However, be sure to choose yours carefully to fully enjoy the benefits mentioned earlier.

At Octopush, to set up a virtual mobile number, start by creating an account on our platform. Next, contact our customer service team to verify your account and activate the services. Once that’s done, we provide your business number at no extra cost and handle the setup of your devices, business hours, and welcome messages. All you need to do is provide us with the necessary information.