In a perfect world, every company would have the time for face-to-face contact with every single customer. But when your customer database numbers in the thousands, maintaining a personal touch is a challenge. Since it is impossible to maintain the same quality of communication as with individualized contact, why not opt for a professional SMS service for your campaigns and leverage volume? This is what a large number of companies are doing successfully. If you consider the open rate of bulk messages, it is clear that this tool is far ahead of other marketing communication channels. According to statistics, 98% of messages are opened by their recipients, and 83% of them are opened within 3 minutes of receipt. SMS is an instant, reliable, and inexpensive tool. It works on any type of mobile phone, anywhere in the world.

Bulk SMS is the ideal tool for improving your customer engagement

SMS provides instant feedback: a text message is more than an email, yet less intrusive than a phone call. Brands use text messages to ask their customers to rate a service right after an interaction. This management method is highly effective for significantly improving your NPS score. Foster a sense of exclusivity: for customers who have responded to your satisfaction survey, a text offering a promotion is ideal for deepening your strategy. Offer your recipients exclusive deals that will give them the impression of personalized communication. Relevant timing: your contacts appreciate brands that know how to choose their timing in line with their needs. A very common practice for online businesses is sending bulk texts at chosen times to keep their customers informed of their order shipping status. Thanks to message personalizationfeatures, these bulk texts allow you to provide information in real time. Reach every customer intelligently: identify your best contacts and customers, and integrate text messaging into your CRM operations. Thanks to a geolocation application, you can send texts to your customer groups when they are near your store. Sending a text works on all mobile phones, anywhere in the world. Success through service: Texting is an excellent management solution for succeeding in your relationship strategy. It allows your contact groups to avoid having to use their phone to reach you. For example, satellite TV providers offer their customers various options to resolve network errors or find the nearest professional for repairs, all via mobile. For your company, using text for customer service means reduced costs and increased satisfaction. The versatility of text makes it one of the most practical, effective, and inexpensive professional tools for communicating with your customers. And even if texts are sent in bulk, they can be incredibly well personalized.

Octopush bulk SMS sending offers

• The Low Cost SMS offers provided by Octopush allow you to send texts in bulk at very competitive rates. The prices applied are degressive based on the volume of SMS sent, starting from the very first send.
• The Octopush SMS API software gives you the ability to automate your bulk text sends via the internet and offers multiple features (simple or scheduled, via email, reply texts, mail merge, etc.).
• The sender personalization feature makes your bulk text sends very personal and allows your recipient groups to recognize your brand instantly. Your message becomes more effective and fosters a sense of closeness.
• Sending texts via mail merge also offers an effective personalization option, thanks to the automation of texts specific to each recipient based on predefined and pre-selected criteria.
• The duplicate management service, which eliminates any duplicate numbers in your database, allows you to optimize your campaigns and maintain a good brand image by avoiding repetitive SMS.
• Our campaign templates make your life even easier! You just need to choose the option that suits you and fill in the indicated fields to have a campaign ready in just a few clicks.
• For very high-volume text messaging (over 500,000 SMS per year), Octopush offers special pricing for bulk messaging, whether for monitoring or marketing purposes

With Octopush's professional services and 24/7 support, sending text messages online becomes a real asset for your business. Don't hesitate to learn more about the various features on offer and take advantage of bulk SMS messaging to boost your company's marketing strategy. Increase your sales and improve your customer relationships and satisfaction rates with bulk SMS.