Sending SMS via the internet to mobile devices to secure your Cloud service usingtwo-factor authentication can add real value to your offering.

While Cloud services or online backupsolutions are becoming rapidly mainstream, more and more users in France are integrating these systems to back up their professional and personal data without a second thought. However, these systems pose a real security problem, because once information has been saved to the network, it becomes accessible. We will therefore explain howsending SMS to mobile devices is a solution that can allow you to increase the security level of your tools while providing real added value.

Increase your system's security by sending a message

For an online backup system, security is a paramount concern, but strengthening security must not come at the expense of system accessibility. Using a messaging system to implement two-factor authentication allows you to meet both of these requirements.

The intuitive operating principle of two-factor authentication allows your contacts to identify themselves quickly, regardless of where they are or what device they are using. The technical solution is simple: the user receives a code via text message on their mobile phone number, which allows them to verify their identity and gain unrestricted access to their information.

Sending a message therefore makes it possible to verify the user's identity in order to offer them an intuitive and completely seamless system. They will be able to access all of their data and information, regardless of the device they are using or their location, whether your services are free or paid.

Instant communication via mobile SMS

Security is undoubtedly a determining factor for the Cloud, but responsiveness in customer communication is an asset that can help you stand out from your competitors. Backup and shared personal space services have quickly become established and are now essential for many users. The speed of communication and information transfer in the event of a problem can therefore be a deciding factor when choosing a service.

However, although emails remain one of the most widely used free communication methods for customer relations in web services, it is not the fastest or most reliable means of communication. Indeed, while most people today have smartphones that allow them to receive and check emails in real time, very few actually use this feature. They check their emails two or three times a day, but do not open their inboxes every time a message arrives. This reaction is perfectly understandable, as our mailboxes receive dozens of advertising messages or other spam from the internet all day long.

A message on a mobile phone is much more direct, as most SMS are opened immediately, usually within 3 minutes of receipt. SMS communication is therefore much more effective and, above all, much faster than email. Furthermore, a network-based SMS sending system offers you a large number of scheduling options to notify all or part of your subscribers. Sending SMS via the internet therefore gives you the ability to communicate with your users in real time, a feature that can be particularly interesting and make a real difference in the event of a problem. You will thus be able to anticipate questions and avoid a good portion of calls to your technical support, by informing your customers and keeping them updated on progress in real time.

Text messages are a fantastic web marketing tool

As we have just seen, sending SMS via the internet is a fantastic tool that will help you ensure and offer the best possible services. But SMS can also be a fantastic marketing tool, which can allow you to follow up with your customers, offer them targeted promotions, and suggest additional options. Moreover, since a received SMS is almost always opened immediately, it is a particularly suitable way to offer limited-time deals.

SMS also have the advantage of offering much higher response rates than email. Moreover, since most users now have a smartphone, mobile SMS offers vast marketing possibilities. It is indeed possible to insert a hyperlink that will direct customers to a website or a dedicated landing page created for that purpose. You can very easily offer additional options, propose sign-ups for your offers, or even present and highlight new features you plan to offer to all your customers.